The Scale Modellers Supply
HYPERCHROME MARKER (BRIGHT SILVER) 0.5mm
HYPERCHROME MARKER (BRIGHT SILVER) 0.5mm
Out of stock
Using the latest in pigment technology with a new formula, the all new HyperChrome Markers will be able to give professional results with minimal effort.
Apply over a Gloss Black base coat for superior results. Apply over different gloss sheen colours to create different shades and tones.åÊ
Top Coat with Water Based Clear ONLY.
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Shipping
Domestic Shipping
Dungeon Labs ships Australia wide with a flat-rate shipping fee of $10.
We use Australia Post eParcel service so you can track your shipment online.
International Shipping
Currently we do not ship outside of Australia. Please contact us directly to arrange special delivery of international shipments.
Processing Times
Processing times from when you place your order to when you receive the finished production depend on current demand. We're constantly expanding our printing capacity in an attempt to keep this window to between 5 and 10 business days.
If you place large orders, expect an extra 1-2 weeks processing time.
International customers can expect shipping times of 2 - 6 weeks, depending on where you are. As the COVID-19 pandemic begins to lessen and the world begins to return to some form of normality, we can expect this time to reduce significantly.
Express Shipping
Express shipping DOES NOT mean express processing times. Though we usually attempt to treat express orders with a sense of greater urgency. If your order is very much a priority to you (a birthday gift etc.), please note it during checkout or email us explaining the urgency and we will attempt to give your order priority.
Return & Refund Policy
Refunds
In most cases we do not offer refunds. Instead, we offer a returning, replacing or exchanging the item.
International Customers
If you are one of our international customers (located anywhere outside of Australia) and have an issue with your order reaching you (usually customers returning the package to us), we offer the following options:
- We work with you to reach out to your local customs agency regarding the item to identify why it was rejected and correct the issue. In this case you would pay for the shipping again and we resend the package once the fee has been received.
- We offer a refund on the cost of the purchased items, but not the shipping.
Returns, Replacements
We offer returns and replacements based on the conditions outlined below.
If you do not meet these conditions and still feel you are entitled to a replacement or exchange, please contact us to discuss further.
The item is damaged beyond repair
Some items break during shipping and can easily be repaired with a little glue and sanding. In the case of miniatures, these breaks aren't usually noticeable after painting.
If an item is so badly broken that it is too difficult or unreasonable to be repaired, we will gladly offer a replacement or exchange.
I received the wrong item
Sometimes mistakes happen and you'll receive something you didn't expect. Surprise! You can keep it! But seriously, let us know we messed up and we'll send the item you actually ordered.
Exchange
You can ask for an item to be exchanged. We can exchange for another item at equal value without additional cost of the item. If the value is more, then we'll ask you to pay the difference.
Exchanges are valid if:
- You contact us within 7 days of delivery.
- The item is not damaged in anyway (if it is, see Returns and Replacements)
Conditions of Return
- You are responsible for the return postage costs.
- You must secure the item so that it will not be damaged during transit.