Shipping
Domestic Shipping
Dungeon Labs ships Australia wide with a flat-rate shipping fee of $10.
We use Australia Post eParcel service so you can track your shipment online.
International Shipping
Currently we do not ship outside of Australia. Please contact us directly to arrange special delivery of international shipments.
Processing Times
Processing times from when you place your order to when you receive the finished production depend on current demand. We're constantly expanding our printing capacity in an attempt to keep this window to between 5 and 10 business days.
If you place large orders, expect an extra 1-2 weeks processing time.
International customers can expect shipping times of 2 - 6 weeks, depending on where you are. As the COVID-19 pandemic begins to lessen and the world begins to return to some form of normality, we can expect this time to reduce significantly.
Express Shipping
Express shipping DOES NOT mean express processing times. Though we usually attempt to treat express orders with a sense of greater urgency. If your order is very much a priority to you (a birthday gift etc.), please note it during checkout or email us explaining the urgency and we will attempt to give your order priority.